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Postcode delivery days

We are experiencing high volumes of orders. Please check your delivery date at the checkout before placing your order to avoid disappointment!

Delivery Days:

MONDAY: SA2, SA3, SA4 & SA5
TUESDAY: CF31, CF32 & CF33
WEDNESDAY: SA1, SA6, SA7, SA8 & SA9
THURSDAY: SA10, SA11, SA12 & SA13
FRIDAY: SA14, SA15 & SA18

Next Day delivery only available when ordered by 4pm.To view our availability, please check the delivery calendar at the checkout.
Delivery T&C’s

Please check your order before payment, once an order has been placed it CANNOT be amended.

We are unable to offer same day delivery.

All deliveries will be contactless and will be made between the hours of 11am – 5:30pm. Please ensure someone is home to receive your order during this time.
delivery charges

Standard Delivery: £2.50
Orders over £20: FREE

If you have missed your delivery and have received a ‘We Missed You’ card, please contact us to arrange re-delivery.

In some cases, at our discretion, your order my be delivered the next available delivery date in your area. Which can take up to, but no later than, 7 days.

If you would like to recieve your order sooner, we can arrange for it to be available for collection from your nearest parlour. In local lockdown situations, we understand this may not be possible, and will do everything we can to help!
Contact Us

We are experiencing a high level of customer enquiries, it may take us some time to reply to you!

We recommend checking our FAQs page before emailing us! Your question may have already been answered.

Delivery FAQ’s

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Email: myorder@joes-icecream.com

Our office hours are 8:30am – 4:30pm. Monday – Friday.

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